Published : Monday, June 10, 2019 | 5:07 AM
Professional employee development trainer Juan Rivas delivered a 3-hour workshop on “Managing Conflict in the Civilian Workplace” on Saturday, June 8 at Pasadena’s Shriners for Children Medical Center for participants in Leadership Pasadena’s Community Leadership Course for Veterans.
“Shriners for Children Medical Center opened their doors to us on a Saturday for our veterans. Our thanks to Mayra Pereyra for arranging use of their large and beautiful conference area. Further, Aaron Hanson, Director of Development, came in on his Saturday off to give us a tour of the remarkable medical facility. The prosthetic’s lab was so fascinating to all of us. Their hospitality is very appreciated,” Leadership Pasadena’s Cindy Bengtson stated.
Military veterans have been trained for years to deal with conflict in ways that often do not work well in the civilian world but no one forewarns the veterans about this. Participants had stories about serious run ins with Human Resources and their management at their first jobs, often with stern consequences. Workshop participants completed a professional assessment to determine their current preferred way of handling conflict, the results of which surprised all the participants. Juan provided a comprehensive education on the nature of conflict and how best to approach conflicts in the civilian culture.