Pasadena Ranks in the Top 10 of U.S. Digital Cities Its Size

Published : Saturday, November 11, 2017 | 5:34 AM

Pasadena Digital City

The City of Pasadena again secured a spot in the top 10 digital cities of its size in this year’s nationwide Digital Cities Survey.

Now on its 17th year, the survey is conducted each summer by the Center for Digital Government, a national research and advisory institute on information technology policies and best practices in state and local government.

The survey, said the Center for Digital Government, recognizes cities using technology to improve citizen services, enhance transparency and encourage citizen engagement.

Cities that make it to the list are recognized as among the most strategic, efficient and innovative guardians of public-sector tech in the nation.

For this year, Pasadena was ranked 9th in the category of cities with a population of 125,000 to 249,999. In the same survey conducted last year, Pasadena was tied at 8th in the same population category with the City of Rancho Cucamonga.

Ranked at 8th place for this year in the same category is the City of Augusta, Georgia. The City of Cape Coral in Florida meanwhile secured the first place in the same population category.

“This year’s leading digital cities are leveraging technology to connect disadvantaged citizens with critical information and services, promote citizen inclusion in important government processes and share government data with the public,” said Teri Takai, executive director of the Center for Digital Government in a statement.

“Thanks to the efforts of these innovative cities, citizens can now meaningfully interact with city government more easily than in any other time in history. Congratulations to the winners!”

According to the survey, Pasadena continued making progress toward IT, innovation and broadband infrastructure goals it has been pursuing, while at the same time starting new work to encourage increased citizen engagement via better data visualizations and more comprehensive digital services.

It cited Pasadena’s mobile-friendly internal city operations marked by the exponential growth of field use for tablets and smartphones. The use of such mobile devices lower transportation costs as staff on the field no longer need to return to the office for new service requests, and instead accomplish these remotely.

The survey also cited Pasadena’s continued work on its land management permitting system which began last year. The land management permitting system with a targeted launch window by June next year, would put most city permitting services online.

In addition, the survey also cited Pasadena’s progress in its fiber expansion project to improve broadband infrastructure which allows five city parks to have public Wi-Fi access.

The survey also lauded Pasadena for providing its residents better online services by redesigning its website and also for reducing costs by more than 75 percent by using WordPress.

Pasadena was also recognized by the survey for redesigning its open data portal and for continuing to collaborate with academic resources such as the California Institute of Technology on projects in which students can use city data to improve local government. One such project according to the survey, is a prototype website to track community issues in the service of transparency and greater citizen involvement.

The City of Los Angeles was ranked first in the category of cities with a population of 500,000 and above.

The top-ranked cities will be honored at a special awards ceremony during the National League of Cities’ annual conference in Charlotte on November 16.