Union Station Homeless Services Expands Programs to Help More People than Ever Before

Union Station Homeless Services is the San Gabriel Valley’s largest and most comprehensive social service agency assisting homeless individuals and families. The agency offers client-centered and accessible services that help people rebuild their lives.

“Our supporters often ask us: How can I help someone experiencing homelessness?” says Ryan Izell, Director of Adult Services at Union Station.

The agency hopes that two new access systems, designed for adults and families respectively, will make it easier for homeless people seeking shelter and housing to access vital services:

Adults experiencing homelessness in the San Gabriel Valley can access shelter and housing services at any of the designated “Coordinated Entry System” sites, listed below:

Arcadia Mental Health
Wednesdays 8am-5:30pm
330 E Live Oak Ave.
Arcadia, CA 91006
(626) 821-5858
Appointment recommended but not required; Walk-in’s welcome

VOA – El Monte Access Center
Monday-Friday 9am-5pm
4501 Santa Anita Ave.
El Monte, CA 91737
(626) 442-4357
Appointment recommended but not required; Shelter referral site

Foothill Unity Center
Monday-Friday 9am-5pm
415 W. Chestnut Avenue
Monrovia, CA 91016
(626) 358-3486
Please call ahead to schedule an intake appointment

VOA – Pomona Homeless Outreach
Monday-Friday 9am-5pm
2040 N. Garey Ave.
Pomona, CA 91767
(909) 593-4796
Appointment recommended but not required; Shelter referral site

Foothill Unity Center
Monday-Friday 9am-5pm
191 North Oak Avenue
Pasadena, CA 91107
(626) 584-7420
Please call ahead to schedule an intake appointment

Union Station Homeless Services- Adult Center
Monday-Friday 7am-2:30pm
412 S. Raymond Ave.
Pasadena, CA 91105
(626) 791-6610
Appointment recommended but not required; Shelter referral site

Friends In Deed
Monday-Wednesday 9am-5pm
Thursday 9am-2pm
444 E Washington Blvd.
Pasadena, CA 91104
(626) 797-2402
Please call ahead to schedule an intake appointment; Female clients only

Families currently experiencing homelessness in the San Gabriel Valley can call 2-1-1 to reach the Los Angeles Information and Referral Line. They should request an appointment at one of the “Regional Family Solution Centers” where they will complete an assessment with a Union Station staff member.

These new access sites are part of the agency’s expanded outreach to the greater San Gabriel Valley. As of March 31, Passageways no longer serves as the single access point to Pasadena’s homeless services network.

“While we’re sad to be losing Passageways as the community’s one stop Access and Intake Center, we are extraordinarily proud of the services provided to individuals and families experiencing homelessness in our community, over the past 19 years,” Izell says.

“At the same time, we’re really excited about our new programs and the strategic approach we’re taking to ease access to an increased number of permanent supportive housing resources which will be prioritized for individuals, veterans, and families with the greatest need.”

Union Station’s newest program, Holly Street Housing, which is scheduled to open on June 1, helps homeless individuals in the community secure permanent supportive housing.

“When homeless people are housed, they reclaim their role in the community,” said Gregg Von Fempe, Union Station’s Chief Programs Officer. “They have a role as a neighbor, as a friend, as someone who contributes to the neighborhood.”

Union Station Homeless Services, a 501(c)3 nonprofit organization, is committed to helping homeless men, women and children rebuild their lives. Union Station Homeless Services is part of a premier group of human services agencies in Los Angeles County that are leading the way to ending homelessness in our community. We are the San Gabriel Valley’s largest social service agency assisting homeless and very low-income adults and families. We believe every person deserves a life of dignity and a safe place to call home. With 42 years of experience, we proudly offer a full continuum of eight programs in seven locations; services include street outreach, intake/assessment, care coordination and navigation, meals, shelter, housing, employment development, benefits enrollment, and referrals to medical and mental health services.