Altadena Bank of America Branch Shuts Down Due to Pandemic

The Bank of America branch in Altadena was temporarily closed Monday as a result of the ongoing pandemic, representatives said.

The Bank of America Financial Center at 2345 Lake Ave., south of Altadena Drive, may remain closed through the rest of the week, according to Bank of America spokeswoman Colleen Haggerty said.

“We expect to be able to reopen the Altadena financial center next week,” she said.

A message on the branch’s website advised customers to “visit one of our neighboring ATMs or utilize Online and Mobile Banking, all of which are available 24 hours a day, 7 days a week.”

Those wishing to make an appointment to access a safe deposit box during regular business hours were instructed to email their full names, addresses and phone numbers to safebox@bofa.com,” the statement added.

“We continue to take several steps to support our clients and employees during the health crisis, which may include briefly closing a financial center,” Haggerty said.  These temporary closures occur in areas where foot traffic is low, or when our staffing is not sufficient for all to remain open. When a center closes, we work to reopen it as soon as possible.”

A specific reason for the closure was not available, but a branch closure does not necessarily indicate that a COVID-19 infection was detected, according to Haggerty.

“Staffing challenges can be related to more high risk employees being moved to work-from-home roles or when employees unexpectedly need to take time off to care for family,” she said. “We appreciate our clients’ understanding and flexibility during these unprecedented times.”

Haggerty said Bank of America’s online branch locator tool, available at bankofamerica.com, provides the most up-to-date information regarding branch hours.