Pasadena Water and Power (PWP) is warning customers of a scammer posing as a PWP employee or contractor. Under the guise of promoting PWPâ€™s energy efficiency programs, the caller has phoned several customers stating they are required to complete energy-efficiency audits or retrofit projects.
PWP does NOT require participation in its energy efficiency programs, and will not send out an energy auditor without customersâ€™ consent. Telephone or on-line surveys done by PWP will never include solicitation to participate in programs, promotion of specific vendors or products or a request for credit card or payment information.
Customers that have any concerns about a caller or technician at their property may: