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Pasadena Water and Power Alert: Scammers Posing as Energy Efficiency Auditors

Published on Thursday, February 7, 2013 | 2:45 pm

Pasadena Water and Power (PWP) is warning customers of a scammer posing as a PWP employee or contractor. Under the guise of promoting PWP’s energy efficiency programs, the caller has phoned several customers stating they are required to complete energy-efficiency audits or retrofit projects.

PWP does NOT require participation in its energy efficiency programs, and will not send out an energy auditor without customers’ consent. Telephone or on-line surveys done by PWP will never include solicitation to participate in programs, promotion of specific vendors or products or a request for credit card or payment information.

Customers that have any concerns about a caller or technician at their property may:

PWP has posted a customer advisory notice on the homepage and via social media. For more tips, customers may visit

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