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City Warns Residents To Watch for Fraudulent Utility Workers Claiming to Need to Test Water Inside Homes

Published on Wednesday, April 17, 2024 | 6:27 am

The City of Pasadena is warning residents to be on the lookout for people posing as employees of Pasadena Water and Power attempting to fraudulently gain entry to homes.

The impostors have been knocking on doors and claiming they need to enter the residence to test the water, according to a City statement on Tuesday, April 16. Pasadena Water and Power employees would not ask to enter a customer’s home under such circumstances.

Legitimate Pasadena Water and Power employees carry an official City badge and wear uniforms clearly identifying them as utility workers. .

“If someone comes to your door claiming to be from the water department and asking to come inside to test your water, do not let them in,” the City’s Facebook statement advised. “Immediately report the incident to the Pasadena Police Department’s non-emergency line.”

Residents who encounter the fraudulent utility workers are urged to call the police non-emergency number at (626) 744-4241. The City did not provide any information on how many incidents have been reported so far or if the impostors have successfully gained entry to any homes.

Pasadena Water and Power provides electricity and water services to more than 65,000 households and businesses in Pasadena, a City of about 140,000 in Los Angeles County.

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