Pasadena Convention & Visitors Bureau Hosted Its 36th Annual Visitor Hotline Ribbon Cutting

Official Visitor Hotline Open Now through December 31st to Assist Tourists Attending The 131st Rose Parade and 106th Rose Bowl Game on January 1, 2020

Published : Wednesday, December 11, 2019 | 1:01 PM

The Pasadena Convention & Visitors Bureau kicked off its 36th Annual Visitor Hotline with Laura Farber, 2020 Tournament of Roses President, and the 2020 Royal Court at the Pasadena Convention Center in Pasadena, CA on December 11, 2019. From left to right: Rukan Saif, Mia Thorsen, Emilia Risha, Laura Farber (2020 President of the Tournament of Roses) Camille Kennedy (2020 Rose Queen), Reese Rosenthal Saporito, Michel Wilkins, and Cole Fox.

Pasadena Mayor Terry Tornek, Laura Farber, President of the 2020 Tournament of Roses and the 2020 Rose Queen Camille Kennedy, along with the Tournament of Roses Royal Court helped kick off more than a month of community and media events in Pasadena, when they attended the ribbon cutting ceremony for the Pasadena Convention & Visitors Bureau’s 36th Annual Visitors Hotline this morning.

Following the ceremony, the Rose Queen and Royal Court briefly staffed the Visitor Hotline phones to assist incoming guests with questions about the 131st Rose Parade and 106th Rose Bowl Game® on January 1, 2020.

Camille Kennedy, 102nd Rose Queen, answering visitor questions at the Pasadena Convention & Visitors Bureau's 36th Annual Visitors Hotline on December 11, 2019 in Pasadena, CA.

Today through Wednesday, December 31st, the Pasadena Convention & Visitors Bureau will provide information about the Rose Parade, Rose Bowl Game, all parade and game-day activities, dining, directions, accommodations and other holiday-related events. Each year, the Rose Parade attracts over 700,000 visitors who line the streets of Colorado Boulevard in downtown Pasadena to take part in the parade’s celebration of music, artistry and community.


Visitor Hotline (877) 793-9911 Hours of Operation (PST)

Wednesday, December 11th – Friday, December 13th           10:00 a.m. – 5 p.m.

Monday, December 16th – Friday, December 20th                 8 a.m. – 5 p.m.

Monday, December 23rd                                                         8 a.m. – 5 p.m.

Tuesday, December 24th                                                        8 a.m. – 2 p.m.

Thursday, December 26th – Friday, December 27th                   8 a.m. – 5 p.m.

Saturday, December 28th – Sunday, December 29th             10 a.m. – 2 p.m.

Monday, December 30th                                                         10 a.m. – 5 p.m.

Tuesday, December 31st                                                        10 a.m. – 2 p.m.


Hours are subject to change on the following holidays:

Christmas Eve, Christmas Day (Closed) and New Year’s Eve


Along with the 102nd Rose Queen Camille Kennedy, the seven-member 2020 the Royal Court includes Rukan Saif, Mia Thorsen, Emilie Risha, Reese Rosenthal Saporito, Michael Wilkins and Cole Fox.

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