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Local, Federal Relief Checks Coming Soon

Local residents could receive government stimulus and city rebate funds

Published on Thursday, April 9, 2020 | 10:33 am

As people around the country began waiting for stimulus checks from the federal government, Pasadena residents should also be on the lookout for an additional local check as well.

In the next four to five weeks, local electric customers will receive rebate checks.

“These efforts are some of the many ways in which the City is working to minimize the financial burden to the Pasadena community during the novel coronavirus outbreak. Providing direct rebates will be the fastest way to ensure that every electric customer receives some financial relief,” said City Manager Steve Mermell.

The amount of the local checks will vary.

On April 6, the City Council meeting, approved suspension of the collection of the Utility Underground Surtax (UUG) for a period of six months, and approved a proposal to refund all electric customers an amount equal to the UUG Surtax for a two-year period from April 2018 through March 2020. Former customers having paid the surtax during this period would also be eligible for rebates. The total estimated value of the rebates exceeds $11 million.

All current residential and commercial electric customers can expect to receive a rebate check for the UUG Surtax within four to five weeks. Those who were Pasadena electric customers in the past two years but who no longer have an account will receive information on how to apply for their refund if their new address is known.

Money from the federal government could start rolling into checking accounts this week. Paper checks will be mailed to people who did not receive a tax refund via direct deposit.

The local and federal relief comes as many residents and business owners are facing economic impacts due to work stoppages caused by the Coronavirus outbreak.

To further provide financial relief, councilmembers also approved a proposal to temporarily stop collection of the UUG Surtax for six months, resulting in about a 4 percent lower utility bill for all electric customers.

In March, the City Council took action to suspend the accrual of any Pasadena Water and Power (PWP) late fees and penalties on delinquent utility bills until further notice. Additionally, any PWP customer in delinquent status would not experience shutoff to their water or electric service until further notice.

For information on additional benefits PWP offers to low-income customers and those who rely on medical devices, visit

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